Erlinda N Yunus_Article_Would Compensation be Necessary: The Importance of Service Recovery Strategy on E-Retail Delivery Problems

Yunus, Erlinda N. Erlinda N Yunus_Article_Would Compensation be Necessary: The Importance of Service Recovery Strategy on E-Retail Delivery Problems. Laporan Penelitian RTS Semester 1 2020. (Unpublished)

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Laporan RTS_ERL_Would Compensation be Necessary_ The Importance of Service Recovery Strategy on E-Retail Delivery Problems.pdf
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Item Type:	Article
Subjects:	G Strategic > GC Organizational strategy
Depositing User:	rc_cch RCCCH ppm
Date Deposited:	02 Sep 2020 04:43
Last Modified:	04 Sep 2020 03:14
URI:	http://repo.ppm-manajemen.ac.id/id/eprint/1075

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