Yunus, Erlinda N. Would compensation be necessary? The importance of service recovery strategy in e-retail delivery problems. Sekolah Tinggi Manajemen PPM.
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2. Turnitin JIB 2021 10-1108_IJPPM-05-2021-0273.pdf Download (8MB) |
| Item Type: | Other |
|---|---|
| Subjects: | C Operations > CC Supply chain management |
| Depositing User: | Friska FSN Siallagan |
| Date Deposited: | 23 Jun 2023 03:35 |
| Last Modified: | 23 Jun 2023 03:35 |
| URI: | http://repo.ppm-manajemen.ac.id/id/eprint/2696 |
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