Nugraha, Adi Farhan (2018) PERENCANAAN STRATEGI LAYANAN FRONTLINERS PADA PT BANK XYZ INDONESIA. Skripsi thesis, PPM Manajemen.
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Abstract
Penulisan skripisi ini bertujuan untuk merancang keputusan stratejik dalam meningkatkan kualiatas pelayanan sehingga dan meningkatkan kepuasan pelanggan Bank XYZ di tahun 2018.
Item Type: | Thesis (Skripsi) |
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Uncontrolled Keywords: | Marketing, Service management |
Subjects: | B Marketing > B Marketing B Marketing > BH Services marketing |
Divisions: | Program Studi Sarjana > Manajemen Bisnis |
Depositing User: | Slamet SPJ Pujiana |
Date Deposited: | 02 Jun 2020 01:47 |
Last Modified: | 27 Jan 2021 01:31 |
URI: | http://repo.ppm-manajemen.ac.id/id/eprint/699 |
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